MATRIX Healthcare’s Patient Support Advisory Practice is pleased to once again offer a series of unique, peer-to-peer sessions to support and inform those working on patient support strategies in Canadian pharmaceutical companies.

This meeting builds upon the success of the two previous PSP Summits, held in April 2017 and February 2018 with 20+ companies in attendance.

3rd Annual Patient Support Program Summit

Monday, April 8 - Tuesday, April 9, 2019
9:00 AM – 4:00 PM
Continental Breakfast and Registration begin at 8:00 AM

Sheraton Airport Hotel & Conference Centre
801 Dixon Road, Toronto M9W 1J5

Registration Deadline: Friday March 29, 2019.

Join us for an exclusive educational and networking forum featuring a series of interactive industry-first PSPs workshops on Day 1 including: PSP 101, PSP 201, and the new Master Class, and full day plenary session on Day 2. This year’s summit and workshops will focus on REAL-WORLD insights and PRACTICAL considerations for PSP implementation.


Opening Plenary - The Patient Perspective – Living with MS

Ian McQueen & Jason Smith

Public/Private Reimbursement – Navigating Policy Changes & Understanding the Implications to PSPs

Mary Lou Robertson & Suzanne Lepage

Compliance – Would you be ready? Workshop

Nicole Serena

PSP Data – Untapped potential and the Reality of Today’s PSP Data

John Leombruno

Vendor Management - Moving from PSP Supplier towards Vendor Partner

Gilles Fortin

Hot Topics Workshop and Interactive Discussion

Nick Makris

Registration Inclusions:

Daily complimentary continental breakfast, lunch and breaks are provided.
Hotel accommodationsand parking are offered at a discounted rate.

Space is limited. Reserve your spot today!


PSP 101 Workshop

PSP 201 Workshop

PSP Master Class

PSP Summit


PSP 101 - for those new to the field or those supporting PSP development (e.g. marketing and product teams)
  • Cost: $1495
  • Date: Monday, April 8 – 9:00 AM – 4:00 PM
  • Facilitator: Mary Lou Robertson of ML Robertson Consulting
  • CLICK HERE for more information on the PSP 101 Event.


NEW!!! PSP 201 - for established PSP teams needing to look at data management, technology, program evolution and longitudinal program development
  • Cost: $1795 (Introductory Price, Regular $1995)
  • Date: Monday, April 8 – 9:00 AM – 4:00 PM
  • Facilitator: Suzanne Lepage, Private Health Plan Strategist and Nicole Serena, Director, PSP Advisory Services for Matrix Healthcare.
  • CLICK HERE for more information on the PSP 201 Event.


NEW!!! MASTER CLASSfor executives and PSP Directors looking to focus on strategic planning, vendor management and negotiation.
  • Cost: $1995 (Introductory Price, Regular $2195)
  • Date: Monday, April 8 – 9:00 AM – 4:00 PM
  • Facilitator: Gilles Fortin,Senior industry leader and Nicole Serena, Director PSP Advisory Services for Matrix Healthcare.
  • CLICK HEREfor more information on the PSP MASTER CLASS Event.

2019 PSP SUMMIT This full day plenary will focus on real-world insights and practical considerations for PSP implementation.
  • Cost: $995
  • Date: Monday, April 9 – 9:00 AM – 4:00 PM
  • Facilitator: Nicole Serena and Ian McQueen, Matrix Healthcare
  • CLICK HERE for more information on the PSP Summit Event.

Also join us for...

PSP MEET UP - Monday April 8, 2019

Location: Olio Bar,In the hotel

Date: Monday April 8 – 4:00 – 6:00 PM

Join your colleagues for an evening of networking in the Olio Bar.

Additional Information

PSP attendees have a discounted parking rate of $12 per day at the hotel. Please select ‘Matrix Healthcare’ on the parking meter, before submitting payment, for the discount to apply.

Accommodations are to be booked on your own through the hotel directly and by Monday, March 14, 2019 to receive a group rate of $200/night.

Visit to make reservations or call 416-675-6100


To learn more about MATRIX Healthcare Strategists, click

For more information on MATRIX Healthcare’s PSP Advisory Practice please go to:

If you have any questions about registration, please contact Eleni at or call 416-699-5638 ext. 100

If you have any questions about the PSP Summit program please contact Nicole Serena, Director, PSP Consulting Services, at or call 289-962-4707